Privacy Policy

Information we collect

We collect information you provide through contact and demo forms, such as your name, email, business or company name, industry, phone number when provided, inquiry type and message. We also record your optional email-marketing choice and, where offered, your separate SMS consent choice, the time recorded, the form source and disclosure version. Customer accounts and payment confirmations may include account identifiers, contact details, plan and subscription status.

How we use inquiries and bookings

We use submitted information to respond to your inquiry, arrange a demo, provide account and service support, and maintain a private activity log. Demo details may be prefilled in our embedded Calendly scheduler. A request alone does not book an appointment. Optional email-marketing consent is separate from answering your inquiry and from SMS consent.

Service providers and sharing

Inquiry and reporting records are stored in Lovable Cloud. Calendly handles scheduling, Stripe handles checkout and payment processing, and our email service delivers inquiry and subscription notifications. These providers process information needed for their services under their own terms. When an authorized GoHighLevel integration is enabled, it may receive contact details and documented consent evidence for CRM coordination. GoHighLevel synchronization and SMS workflows must be reviewed before activation; this notice does not mean SMS sending is active.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for their marketing purposes.

Cookies, browser storage and analytics

The website uses browser session storage to retain first-touch landing page, referral and campaign information and selections carried between pages. Sign-in uses browser storage to maintain an account session. Website events are made available through a data layer; the current implementation does not itself load a third-party advertising analytics tool. Embedded Calendly and Stripe services may use their own cookies or similar technologies; consult their privacy notices. Any additional analytics tools or consent requirements need review before activation.

Demo and payment reporting

We retain landing page, referral source and campaign information with inquiries and limited checkout metadata to understand which pages lead to demos and customers. Embedded calendar confirmations record demo bookings. Signed Stripe payment confirmations supply payment totals and customer identifiers. Our private report links records through a submission reference or matching inquiry email; this reporting does not upload these records to advertising platforms.

Storage, security and retention

Team access to inquiry records and conversion reporting is restricted through authenticated, server-checked permissions. Payment details are collected by Stripe rather than these website inquiry forms. No system can guarantee absolute security. The implementation does not currently establish an automatic deletion schedule; retention periods, backup handling and the final deletion process require owner review. Please do not submit sensitive health or financial records through these forms.

SMS consent and your choices

SMS participation is voluntary. Only the separate, unchecked SMS box documents agreement to inquiry, appointment, account-update and service messages; submitting a form, entering a phone number or opting into email updates does not grant SMS permission. Consent is not a condition of purchase. Message frequency varies and message and data rates may apply. For an active SMS program, reply STOP to opt out or HELP for assistance. You may also contact us by email about withdrawing consent. Sending and opt-out handling must be configured and verified before SMS is activated.

Information requests and contact

Contact admin@nauticrep.com to request access, correction or deletion of your information, object to reporting, or ask about privacy and messaging preferences. We may need to verify your identity before handling a request. Any legal retention obligations and response procedures will be confirmed as part of the policy review.